Scruffy Duck Full Service Car Wash

Best car wash and detail shop in Raleigh . I have been going there since it opened in 2003 and it just gets better. I just got my wife's car detailed july 10th. Looks like new. We traded it in that next day and the dealer stated he was going to put it right on the lot. I know they do a lot of work for the dealers in auto park and it shows. Great job Pros: Would recommend to everyone Cons: non more

Best car wash and detail shop in Raleigh . I have been going there since it opened in 2003 and it just gets better. I just got my wife's car detailed july 10th. Looks like new. We traded it in that next day and the dealer stated he was going to put it right on the lot. I know they do a lot of work for the dealers in auto park and it shows. Great job Pros: Would recommend to everyone Cons: non more

Horrible service. Employees' poor work left spots all over my car. Management couldn't care less. Why would I pay for a car wash if I have to wash it again myself? Stay away from the lame duck. Either wash it yourself or find a place that actually cares. more

Horrible service. Employees' poor work left spots all over my car. Management couldn't care less. Why would I pay for a car wash if I have to wash it again myself? Stay away from the lame duck. Either wash it yourself or find a place that actually cares. more

I went on a Saturday, paid $22.00 for a wash which included vaccuming and cleaning the inside. They have too many different packages to choose from so I went with a middle of the road package but I still felt like this was too much to spend. You have to wait in your car for an available space to pull into, they don't do this for you. Once inside they do have a nice waiting room with TV, one computer and lots of magazines. Unfortunately while my car was being washed it started to rain outside. The guy at the register told me to bring it back the next day so they could re-wash it for free. My husband and I brought our cars to be washed at the same time, his car went in first, but for some reason mine was done about 15 mins before his. We were the last two cars, apparently when it rains they just close up. Needless to say they hadn't done much to either of our cars, the wheels were still very dirty, they didn't use any tire shine which was included in the package, and they didn't use any dressing on the dash. I had spilled a little coffee around the cup holders and it was still there. So we had to go back the next day and complain, they apologized and re-washed the cars. They still didn't get all the dirt off the wheels, so we had to mention that a second time and get those re-done. For all this trouble and inconvenience, I can't wait until water restrictions are lifted so I can just wash my car myself. more

I went on a Saturday, paid $22.00 for a wash which included vaccuming and cleaning the inside. They have too many different packages to choose from so I went with a middle of the road package but I still felt like this was too much to spend. You have to wait in your car for an available space to pull into, they don't do this for you. Once inside they do have a nice waiting room with TV, one computer and lots of magazines. Unfortunately while my car was being washed it started to rain outside. The guy at the register told me to bring it back the next day so they could re-wash it for free. My husband and I brought our cars to be washed at the same time, his car went in first, but for some reason mine was done about 15 mins before his. We were the last two cars, apparently when it rains they just close up. Needless to say they hadn't done much to either of our cars, the wheels were still very dirty, they didn't use any tire shine which was included in the package, and they didn't use any dressing on the dash. I had spilled a little coffee around the cup holders and it was still there. So we had to go back the next day and complain, they apologized and re-washed the cars. They still didn't get all the dirt off the wheels, so we had to mention that a second time and get those re-done. For all this trouble and inconvenience, I can't wait until water restrictions are lifted so I can just wash my car myself. more

I typically don't bother to go out of my way to write about a certain business but in this case I am so ticked off that i would like to share it with the public to save there time and money. I went to scruffy duck about an hour ago I told the girl that I would like my car cleaned inside and out. She rang a reciept up for about 32.00 which i did feel was rather cheap. I got in my car it looked like they had vacuumed and slightly wiped down the dash board and of course the wash on the outside of the car which left water drops all over my windows. I called the manager to ask him exactly what the package I bought included he told me the car was to be vacuumed, windows cleaned, and a dusted dashboard. I was still wiping dust off with my hand. Had I known that my car would have looked exactly the same ( aside from being vacuumed) I would have paid my little brother to clean it for me. I thought inside and out ment inside and out. I would also like to point out that i would have paid whatever the cost to have my car cleaned correctly. When things don't meet your expectations you talk with the manger in the hopes that the second time around they get it right. However, In this case the manager was EXTREMLY rude. He didn't even want to say he was the manager just "how can I help you" and then didn't seem intrested that I was not satisfied with my car and hung up in my face. I will never return to scruffy duck again. more

I typically don't bother to go out of my way to write about a certain business but in this case I am so ticked off that i would like to share it with the public to save there time and money. I went to scruffy duck about an hour ago I told the girl that I would like my car cleaned inside and out. She rang a reciept up for about 32.00 which i did feel was rather cheap. I got in my car it looked like they had vacuumed and slightly wiped down the dash board and of course the wash on the outside of the car which left water drops all over my windows. I called the manager to ask him exactly what the package I bought included he told me the car was to be vacuumed, windows cleaned, and a dusted dashboard. I was still wiping dust off with my hand. Had I known that my car would have looked exactly the same ( aside from being vacuumed) I would have paid my little brother to clean it for me. I thought inside and out ment inside and out. I would also like to point out that i would have paid whatever the cost to have my car cleaned correctly. When things don't meet your expectations you talk with the manger in the hopes that the second time around they get it right. However, In this case the manager was EXTREMLY rude. He didn't even want to say he was the manager just ""how can I help you"" and then didn't seem intrested that I was not satisfied with my car and hung up in my face. I will never return to scruffy duck again. more

I've been going there for about two years now and they are always nice and do a good job. The waiting area is great and it's always CLEAN - I went to another place and I didn't even think of sitting down. I had my Suburban detailed and didn't want one of their packages. The owner and manager where great. They talked to me about what I wanted and we agreed on a price and they did a great job.\r \r Thanks more

I've been going there for about two years now and they are always nice and do a good job. The waiting area is great and it's always CLEAN - I went to another place and I didn't even think of sitting down. I had my Suburban detailed and didn't want one of their packages. The owner and manager where great. They talked to me about what I wanted and we agreed on a price and they did a great job. Thanks more

After my last visit to this wonderful carwash, i felt compelled to share my experience. I am always greeted by a warm and inviting order taker. I enjoy being able to sit in their luxurious waiting area and read a book or use the internet that they provide. My car is always finished promptly and cleaned out to near perfection. The owner is around often and seems genuinley involved in his patrons satisfaction. When my car is finished, an attendant calls for me and always ensures that i am happy with the job they have done. It is their dedication to their customers that I love so much, and rarely see at their competitors. Pros: perfect service with a smile Cons: they are busy (probably due to repeat business) more

After my last visit to this wonderful carwash, i felt compelled to share my experience. I am always greeted by a warm and inviting order taker. I enjoy being able to sit in their luxurious waiting area and read a book or use the internet that they provide. My car is always finished promptly and cleaned out to near perfection. The owner is around often and seems genuinley involved in his patrons satisfaction. When my car is finished, an attendant calls for me and always ensures that i am happy with the job they have done. It is their dedication to their customers that I love so much, and rarely see at their competitors. Pros: perfect service with a smile Cons: they are busy (probably due to repeat business) more

Neighbor who works at autopark recommended Scruffy Duck Full Service Car wash for a detail.I took my wife's Pilot in for a full detail. Even though they were a little higher than the other detail shop I found,they were cheaper on their large vehicle fees. My wife had not been the best in keeping the car washed and the interior was a mess. When I went back to pick it help it looked new ...WOW. I told my neighbor what a great recommendation and thanked him. I made an appointment to get my car done for Saturaday. The place was very nice and the staff was very helpfull. The owner took me home so I didn't have to wait 4 hours what a nice guy. I would recommend them highly. I was going across town to another car wash and didn't know about Scruffy who is actually closer to me. I will be taking all my business to them. Pros: Most modern and clean car wash I have seen Cons: Were out of snacks more

Neighbor who works at autopark recommended Scruffy Duck Full Service Car wash for a detail.I took my wife's Pilot in for a full detail. Even though they were a little higher than the other detail shop I found,they were cheaper on their large vehicle fees. My wife had not been the best in keeping the car washed and the interior was a mess. When I went back to pick it help it looked new ...WOW. I told my neighbor what a great recommendation and thanked him. I made an appointment to get my car done for Saturaday. The place was very nice and the staff was very helpfull. The owner took me home so I didn't have to wait 4 hours what a nice guy. I would recommend them highly. I was going across town to another car wash and didn't know about Scruffy who is actually closer to me. I will be taking all my business to them. Pros: Most modern and clean car wash I have seen Cons: Were out of snacks more

Just moved into the area in January. Went to two other full service car washes in the area untill I came across Scruffy who was recommended by a neighbor. My car came out like new! I can't believe all they do for the money. I am from the midwest and all car washes there do a dusting of the dash and vacuum. They never cleaned cup holders. Scruffy Duck did a great job. I was there last Saturday and the person ahead of me was giving the order taker a hard time, I looked inside of her mini van what a mess,food every where on the floor from her kids. She tried to get a detail for the price of a car wash. They spent considerable time cleaning it and that showed me some class. I don't think I would been able to please her. Any way I highly recommend Scruffy. more

Just moved into the area in January. Went to two other full service car washes in the area untill I came across Scruffy who was recommended by a neighbor. My car came out like new! I can't believe all they do for the money. I am from the midwest and all car washes there do a dusting of the dash and vacuum. They never cleaned cup holders. Scruffy Duck did a great job. I was there last Saturday and the person ahead of me was giving the order taker a hard time, I looked inside of her mini van what a mess,food every where on the floor from her kids. She tried to get a detail for the price of a car wash. They spent considerable time cleaning it and that showed me some class. I don't think I would been able to please her. Any way I highly recommend Scruffy. more

Poor attududes and lack of professional service gives this place a thumbs down from me. After taking the car in for a wash, it came out worse than before. Interior cleaning was just as poor. You're better off doing the vehicle in your driveway. Pros: sadly - can't find any Cons: pricey for quality more

Poor attududes and lack of professional service gives this place a thumbs down from me. After taking the car in for a wash, it came out worse than before. Interior cleaning was just as poor. You're better off doing the vehicle in your driveway. Pros: sadly - can't find any Cons: pricey for quality more

I love taking my family cars to Scruffy. The attendants and owner are very welcoming and professional. The waiting room is so inviting. They have oversized stuffed chairs to relax in while you wait. If your hungry you can grab a snack at the snack bar. I don't even mind the wait while they finish getting my car looking great! No doubt the best in the area!! more

I love taking my family cars to Scruffy. The attendants and owner are very welcoming and professional. The waiting room is so inviting. They have oversized stuffed chairs to relax in while you wait. If your hungry you can grab a snack at the snack bar. I don't even mind the wait while they finish getting my car looking great! No doubt the best in the area!! more