Hello,
I wanted to take a few minutes to tell you about my recent experience at your store. I had previously been to 3 furniture stores prior to coming in your store. All experiences were horrible as we were judged on the fact that we were a young couple starting out.
I walked into your store on Timberlake Road in Lynchburg VA and was greeted by Dennis Hudson. He helped us around the store and shows us different items and helped us understand the sales and promotions that were happening that day. Never once did he judge us!! It was the best experience we had, had that day!
Because of Dennis we were able to make awesome decisions on our new purchases! He never once pushed us or judged us! He answered any and all questions we had and provided us with the needed information to make informed decisions! My husband and I had only came in for a couch BUT because of his wonderful help and attitude we walked out that day with more than a couch! We ended up with a couch, love seat, chair, ottoman, coffee table, two end tables, a kitchen table with 8 chairs, AND a 50 inch TV!
I would definitely refer my friends to your store any day and I highly recommend they visit Dennis!!! He is a true asset to your store! I know often people take the time to complain about associates but I was so impressed with Dennis that I felt the need to take the time to tell you about the wonderful experience!!!
I did also call and speak to a manager on duty so that she would also know of the wonderful experience!
Thanks,
Jennifer Salonia
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