Satori's Auto Service

5 Star with servicing of my vehicle as well as customer service when requesting an appointment or having a question answered. Satori keeps me on the road! more

Everything is always fine. Wish you had a car wash. Your service personnel are always pleasant and knowledgeable. more

I took my car in for a few services and they always have it done within a day, at the most two days on a big job. Price is a lot cheaper than bringing my car to its dealership. more

Satori's always does a great job with my car. I moved out of town, but still bring my car back for routine maintenance. They never try to up sell me, and give honest opinions for my 13 year old car. more

Trust Satori's to do the repairs that are necessary to keep my old car running. They don't pressure me to have work done on the car that is not necessary. more

What ever you bring your car in for they are always on the look out for other problems that may have to be addressed immediately or in the future. more

Am satisfied with the work done . Prices are high to me. more

Excellent and knowledgeable staff more

Outstanding service, honest, dependable, and stands by their work. Completes work on time, for the price quoted, and is very fair. Would highly recommend Satori's Auto Service to anyone needing work done on their vehicle. more

I put my total trust for my car in Satori's Auto Service. more

Have been a customer for many years; service always impeccable! Satori's is on time, at budget, and willing to explain what needs to be done in terms I understand. They are respectful of me as a customer and the staff is respectful of each other. Always a pleasant and successful experience. more

Have and will recommend! more

They provided wonderful service and I appreciated the knowledgeable office employees. more

Great place to have auto work done. The people are awesome and the work is done right the first time. more

My wife brought our van in for an oil change, and as usual we received friendly and prompt service. Satori's always do a thorough check of the vehicle and let you know of any other needs your vehicle may have. We appreciate that so we know our vehicle is getting the attention it needs for a long life. more

Overall experience was good. They worked with us to stay within the confirmed quote once they found additional items not right. Appreciate their services. more

My family had brought many vehicles to Satori's so I wanted to give them more business. The owner would not give me a quote over the phone, not even a rough estimate for a rear brake job. He insisted I bring it in and would not charge me a fee to inspect the vehicle. After he gave me the price I said I was going to wait to make a decision. He became very unpleasant to deal with. He then went on to charge me $17 dollars for removing the rust from the backside of my rims or else my wheels "would have fell off on the way home". I kindly paid that fee even though I never requested that or signed for that service. The employees at Satori's Auto are very well educated and have great customer service. Mr. Satori himself has terrible customer service. My Family and I will never bring a vehicle there again. RESPONSE FROM Satori's Auto Service: We are not the type of business to quote a false low price to get people in the door. We believe in mutual trust is the basis for good business relationships. We have been doing this for a long time and we know there are too many variables when it comes to brake repairs. It takes time for a trained professional to inspect and give an accurate recommendation. We normally charge $45 for a complete brake inspection and if a repair is done at the same time, the cost is dropped to $19.05 due to the labor savings of having the vehicle on the hoist with the wheels off. We waived this inspection cost due to the customer insisted on a price over the phone and we were not going to fall into that trap. The vehicle needed some rear brake repairs, which we gave him a fair price on. We even offered to reduce the price if it was done while the vehicle was on the hoist to save time and he still declined. We needed to put the wheels back on and there was excessive corrosion which needed to be removed. If we did not remove the corrosion, the wheels could have come loose causing catastrophic failure. If I was unfriendly, I apologize. I may have been trying to impress upon this customer the importance of this repair. Our slogan is “Auto repair done right by people you trust.” It is what we are all about! If I failed to convince this young man of this, I am truly sorry. Sincerely, Greg Satori more

When we first moved to the area, we had a Saab that needed some work done, so we brought it to a dealership in Green Bay. They treated us like we were not rich enough or something, so no very kindly, and not in a courtesy kind of manner as you would a valid customer, even though we would have been a new customer for them. Then we tried Satori's Auto Service. My husband had read about them, and he had some work don on his Honda before. We went to them again because of their honesty. more