I WENT TO VISIT MY FATHER FOR HIS BIRTHDAY ON JANUARY 8, 2009 & WAS DISGUSTED. THE LAWNS ARE DEAD, MY MOMS NAME PLAQUE WAS SPELLED INCORRECT, THERE IS LITTER ALL OVER THE GROUNDS AND THE FRAMES AROUND THE CRYPTS ARE MISSING. MY FIRST EXPERIENCE W/SML IN MARCH 08 WASN'T GOOD WHEN WE PUT MY FATHER TO REST BUT, THEN, IN APRIL 08 WHEN WE PUT MY MOTHER TO REST, TT WAS THE WORST EXPERIENCE ONE PERSON SHOULD NEVER HAVE TO GO THROUGH. AS MY PARENTS WERE "SUPPOSED" TO BE "PRE-ARRANGED", MY MOTHER HAD TO PAY $5000, WHY? DON'T KNOW. AND, THERE WAS A MISPRINT ON THE MEMORIAL CARDS. THEN 5 WKS LATER WHEN MY MOM PASSED, THEY WANTED TO CHARGE ME FOR THE REMOVAL TO "ANOTHER CREMATORY" (BECAUSE THEIRS IS SHUT DOWN WHICH WE DIDN'T KNOW ABOUT)WHEN I TOLD THEM, "MY DAD JUST PASSED LAST MONTH AND I DON'T HAVE THE MONEY" CAN WE MAKE PAYMENTS? TO SAY THE LEAST, WE ENDED UP GOING SOMEWHERE ELSE BUT STILL USING THE CRYPT JUST BECAUSE DAD WAS ALREADY THERE AND, BECAUSE THE MEMORIAL SERVICE WAS NOT INCLUDED IN THE "PRE-ARRANGEMENT", WE HAD TO GET OUR OWN CHAPLAIN. THE GRACIOUS CHAPLIN WARD AND HIS DEDICATED SERVICE DOG BLUE OFFERED THEIR SERVICES AT NO CHARGE. SML IS A RIP-OFF.
M.L.
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