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Russo Collision Repair - 17 Reviews - 716 Walker St, Watsonville, CA - Auto Body Repair Reviews - Phone (831) 722-3552
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Russo Collision Repair

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716 Walker St
Watsonville, CA 95076
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(831) 722-3552
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Russo Collision Repair - Watsonville, CA
Russo Collision Repair - Watsonville, CA

Reviews

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Best

Russo's Collision Repair was recommended very highly to me by someone I know when I got into an accident. They repaired the damage, and it turned out great! They were very friendl...

Worst

All reviews seem positive

Good people 3/17/2014

Russo's Collision Repair was recommended very highly to me by someone I know when I got into an accident. They repaired the damage, and it turned out great! They were very friendly, and I enjoyed their company. I can't say anything more about them! They're just good people. more

Excellent 10/28/2013

Russo's Collision Repair has repaired vehicles for me that have been damaged and I've always been satisfied with their work. I haven't had any problems with their work. David Hightower more

Very good customer service. 3/1/2013

They have really good customer service. They keep you up to date on the progress of your car. more

Great 1/14/2013

Russo's Collision Repair was great! They made the process so easy by giving me an estimate, explaining the work that needed to be done, and having my car ready when they said it would be ready. They were just great. If my car needed work in the future, I would go to no other place but them. more

Wonderful job. 9/12/2012

They were very nice. When I needed the van, Russo's Collision Repair had it ready. I didn't have to do anything. This was my first time doing anything like this, but everything went smoothly, and they did a wonderful job. more

Extremely good job! Almost too good to be true! 7/10/2012

I went to Russo's Collision Repair during my lunch hour. They were quick and very professional. They must have done it real fast, and they were very efficient and good at what they're doing. Overall, it was not stressful! It was almost too good to be true. Russo's Collision Repair replaced a side panel on the rear for a bumper, and matched the paint. It was a high-end car, so they did an extremely good job! more

Took care of everything! 6/12/2012

Russo's Collision Repair is really good and took care of everything! I basically didn't do anything except call them. I took my car there and there was no inconvenience whatsoever. Russo's Collision Repair sends me e-mails about updating the progress of the work. That was pretty good and let me know where they're at. They were quick, and finished before the deadline! more

Fabulous results! 5/25/2012

Awesome job on our son's 1987 Chevy El Camino!! We trust Russo's. They found difficult to locate parts and completed the job to perfection! Thank you so much Russo's, to you and your skilled, professional staff! more

This is the only shop I would ever trust with my fleet. 5/16/2012

I've been using Russo's Collision Repair since the previous owner owned it. I hadn't worked a lot with the previous owner too much before they switched ownership, but he did have a very good reputation around town. Fernando has done better than I ever expected. He's met and demonstrated great quality the whole way. I'd give them all 6's if I could go higher. Fernando is extremely committed to providing the quality and detail for his customer and is not interested in just turning out a job that isn't 100 which in today's world is very rare. I wouldn't use anybody else. Jim Griffin, Couch Distributing Company more

Excellent service 4/11/2012

I called Russo's Collision Repair to get an estimate. I then dropped my car on Monday and had the car on Thursday. They were very prompt and professional. I would recommend them. more

Very satisfying 3/14/2012

I have had several experiences with Russo's Collision Repair now and all of them have been good. They are very professional and their pricing is very comfortable and competitive. more

Excellent! All 5's! 11/15/2011

Personable, responsive service. I'll definitely use them again and recommend them to anybody! more

Very good, they are wonderful! 9/12/2011

Russo's Collision Repair were the one of choices for collision repair through our AAA insurance. We were so impressed with their work and with the great customer service they provide to their customers, we have continued to stay with them. more

I had a great experience. The customer service was excellent and the work was not only perfect, but completed sooner than the estimated date. 9/4/2011

I first went to another AAA approved, direct repair, body shop in Santa Cruz County. I think there are only two in the whole county. The labor estimate at the other body shop was twice the estimate that I got at Russo's. I saved at least three hundred dollars. I was scheduled to pick up my car three days after dropping it off, but they called to tell me it was ready a day early. The repairs were completed in three days and they started the work or at least took my car into their shop the first day I came in without prior arrangements. The other shop wanted to start the work five days later. Finally and most importantly, the work was first rate. No matter how hard I looked at it or how closely, I couldn't tell there had been damage there before. If I need body and paint repairs again, I'll definetly go to Russo's. I felt like I saved money and got a great product in a reletively short amount of time. Lastly, they actually gave me a ride home when I dropped my car off and picked me up when it was ready. more

Terrific. 8/16/2011

Russo's Collision Repair did a terrific job with my car. I couldn't believe how good it was. A guy ran into me, and dented the side of my car all in. Both the front and back doors, and also the back panel were caved in pretty substantially. My insurance company sent me to Russo's, and they fixed everything. The car works just like it did before. And it looks brand new, possibly better. Hopefully I won't have to use them again, but if I were in an accident I certainly would. more

Good people, great service. 7/12/2011

I have used Russo's Collision Repair three different times. They have always gone over and above what they need to do. The repairs are first rate, and the service is impeccable. Russo's is staffed with great, friendly people. They give the best estimates, and are able to work with all the insurance companies. They have been able to get me a rental car right away, but if the rental isn't an option they will make sure you have a ride. Best of all, they always have your car ready by the time they say it will be done. Renee Mello more

My car looks brand new again! 7/8/2011

I took my vehicle in to Russo's because I had worked with them before. I work in the state parks, and I had taken other vehicles for them. They did an excellent job. I took it in, and I had it back within a week. They gave me an estimate, which actually was pretty accurate. I think they just bought 63 cents worth more of parts than what was on the estimate originally. After the work they did, you can't really tell anything happened to my car. It looks brand new again! more
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Owner Message

  • SE Habla Espanol, Lifetime Guarantee On All Our Updates, Dupont, Dunlop Paint, Computerized Paint Matching & Frame Damage Analysis, All Insurance Groups Welcome, AAA

Additional information

  • Hours:

    M-F 8-5 Saturday by appt.
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