The prices are high and the staff isnt that great. I was unhappy with them because they charged me $80 for an exam on my cat who was never examined..the Vet couldnt even tell me what color my cat was yet charged me for a full exam and told me i hat to pay for the advice of the veterinarian...I dont think so !! I could of googled it for free! I need to have the cat seen cor an allergic reaction, all i wanted was antihistamines for here and they wanted me to pay for skin scrapings and a biopsy that wernt needed as her symptoms all clearly point to an allergen of some sort..over all not happy with the place and will never go there again! and I stll want my money back and think their reasoning is outrages!