Not only did my hair come out just like I had hoped, my daughters also. I could not believe how accommodating the whole experience was. The girl at the desk brought me a special coffee and with the color on my head I sat under this machine to make it come out perfect, it was warm and comfortable, never seen that before, I watched everyone there getting the same great service we were getting, WOW. I will tell all my friends about this salon. Go NOW. My daughter is in love with Courtney and I have found my new stylist in Kathy. My Husband has been seeing Ashley and I'm so glad I finally listened to him about this place.