Royal Electronics of Volusia County

Great repair and affordable service. The level of expertise these people have is certainly high. I'm amazed with the result I got here. Thank you. more

This repair shop has been one of my most trusted businesses for a long time. Great service personnel and the atmosphere of the place is perfect for repair services. I wouldn't hesitate to use them again. more

Our Sony Projection TV went on the blink over the Memorial Day weekend. We called Royal - trying to keep business local - and they responded Tuesday with a house call. The technician spent about half an hour, told us he could repair the problem for $455 (plus his $95 trip charge) but would have to come back to pick up the set at a later time. He felt our power board had failed. We thought the price was a little high, and didn't understand how replacing one component necessitated moving the set. Once we called Sony, we found out (a) this wasn't the problem - (b) the repair could have been made in the home - (c) the part retailed for $80. The issue was resolved by simply cleaning the components. We sent over a fax to Royal explaining why we were unhappy with the situation - the reply back was that they would live with an unhappy customer before they gave a refund. Right or wrong, his technician had spent time on the set and that was the end of it. He said he had thousands of other happy customers and didn't seem to be bothered that I was going to contact the BBB. I would be very cautious about trusting them to make an accurate diagnosis on anything and less so to value your patronage. They most certainly didn't care about my concerns. more

Best place to take your broken T.V. , Microwave or anything electronic including DVD's, VCR's, Radio's. They also come to your home if you can't get that big TV there (service call). But they will check it out for free if you bring it in. They have parts for most everything electronic, and if they don't they can get it for you. more

Great company. They carry a lot of electronic parts that are hard to find in the Daytona area. The staff is helpful and friendly. They have a lot of security items too. more

We have dealt with them on behalf of one of my parents on two occasions when it seemed that they were taking advantage of an elderly person. We were not impressed with their service at all. more