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Roto-Rooter Plumbing & Drain Services - 8 Reviews - 3825 Paragon Dr, Columbus, OH - Other Reviews - Phone (614) 351-0455

Roto-Rooter Plumbing & Drain Services

3825 Paragon Dr
Columbus, OH 43228
(614) 351-0455
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Excellent and fast service. A bathroom sink was clogged and the water backed up into both sinks. Within an hour of my call, John was out to fix it. He was courteous, fastidious, a...


They did a decent job, but the prices were almost three times what an individually-owned business charged me to replace a broken drain pipe. They also didn't realize my home had ...

Editorial review from Citysearch 5/18/2015

I had the inconvenience of having three drains back up within the past week. I called Friday and scheduled a plumber for Sunday afternoon. Donovan showed up during his specified window and did not hesitate to jump right in and access my plumbing situation. A few hours later everything was fixed and working perfectly. I have to recommend Roto-Rooter for having an exceptional employee who was efficient, professional and just an all around nice guy. I will not hesitate to call them again when I have any plumbing issues. Thank you! more

Editorial review from Citysearch 1/18/2015

I called Roto Rooter early on a Saturday morning and they provided me a 4-hour window that they would contact me for a service technician to arrive. About 90 minutes later, John Gleason arrived (after a call saying he was on his way) and introduced himself at the door, came in and looked over our problem. He provided an estimate with no pressure sales attached. John was very respectful of our home and did a great job to resolve the situation quickly. I was very pleased with the work that was done and would definitely call Roto Rooter again. more

Editorial review from Citysearch 12/24/2014

We had a contractor at our house remodeling the bath. He said we needed someone to clean sediment out of pipes. When we called, rep said it d be up to 2 hrs. Within 5 mins., they called and said they d be here in 30 mins. The service was completed quickly, and though pricey, at least the contractor could keep working instead of missing a day. Thanks. more

Editorial review from Citysearch 12/21/2014

Very disappointing experience. Called Roto Rooter to clear out my bathroom sink and bathtub drains as they seem to get partially clogged on a somewhat regular basis. Thought that would be a fairly simple process but not so. \r \r As they were taking apart the pipes under the sink, they managed to break the pop-up assembly and thought it was appropriate to charge me for the part even though it was due to their carelessness. Second, they refused to accept the $40 coupon from the Roto Rooter website that clearly says can be used for any service. Finally, they were so sloppy that they smeared dirt / grease all over my white bathroom walls. Very unprofessional. \r \r On top of it all, $400 to flush out a couple of drains seems ridiculous to me. Guessing there is much better value elsewhere, which I will look into next time. \r \r Service was performed in Victorian Village Columbus, OH by the 3825 Paragon Drive location. more

Editorial review from Citysearch 12/11/2014

My plumber from Rotorooter was very kind and told me everything he would be doing to fix our clogged drain. There was no mess when he was finished, the drain was unclogged and no surprises on the bill. What great service!! more

Editorial review from Citysearch 11/10/2014

Roto-Rooter was fast, efficient, and professional. The technician showed up on time and fixed the problem quickly. He was pleasant and professional. more

Editorial review from Citysearch 8/10/2014

I came home at 1:00am Sunday morning to find my main water pipe in my basement burst and leaking. Roto Rooter was at my house by 10:00am fixing the leak and pipe. They kept the repair in my budget and made sure the job was complete and professional. more

Editorial review from Citysearch 7/31/2014

Our faucet out side leaked. We have had Roto-Rooter, 3825 Paragon ,Columbus, Ohio in the past for different things. I love how they keep you informed with a time window and service. Thanks to Brent #0216. He replaced the faucet, plumbing also a shut off. Very pleased with his work. He was very polite and knowledgeable and on time. I would recommend Roto-Rooter to my friends and family and tell them to ask for Brent. No more leaks! #17975019 more

Editorial review from Citysearch 7/1/2014

My basement flooded last week despite a backflow device, 2 sump pumps, regrading of my home, French drains and work with the footers. My own plumber was going to charge an overtime service call to snake the line from the washer before I used it, after the flood, when I called early Fri a.m. So I found Roto-rooter in the yellow pages. \r After all this work done by other companies, Aaron Oswald not only fully answered all my questions but for the first time suggested a camera inspection of my sewer line, which showed it really should be replaced. It is almost a 100 years old, terracota, under a lot of trees. I wish I had been using Roto Rooter all these years, as no one else ever suggested this! I love my old house and really hope to preserve it for future owners. Thanks, Roto-rooter! more

Editorial review from Citysearch 6/28/2014

We have used Roto-Rooter at 3825 Paragon Drive a number of times over the years and have always been very pleased with their services. We have an old house and it is never easy working on the old pipes in the house. Every time we have called them out, they have been able to fix the problem. We would never use anyone else! more

Editorial review from Citysearch 6/26/2014

Thanks to Jared 1282, the kitchen faucet has been replaced and no longer leaks. Both times Jared was here, he was punctual, courteous, knowledgeable and proficient at his job. NE Columbus OH June 26, 2014 more

Editorial review from Citysearch 4/25/2014

Job well done! This is the second time we have used Roto-Rooter and have been very pleased on each occasion. This time I had a hose bib that had frozen and burst about three years ago. We never had the disposable income to get it replaced so we constantly hauled a hose from front to backyard for the past 3 years. The technician arrived on time and worked with me on a price that would remain in my budget. He was not only very knowledgeable, but also polite and answered additional questions I had about other potential jobs. I really appreciate professionalism and both technicians I have been exposed to were top notch. Thanks again Roto Rooter! more

Editorial review from Citysearch 4/13/2014

Chris from Roto-Rooter was the best! He came to our rescue on a Sunday when our main line was backed up. Those roots broke a blade and ruined another piece of equipment but he didn't give up until our line was cleared! Fast, professional, and came to our house in Shelby, Ohio within a few hours of our call on a Sunday morning! more

Editorial review from Citysearch 4/9/2014

Another great job by roto-rooter at my home in Plain City, OH. Clogged toilet that refused to be plunged. John was both courteous and thorough and we were back up and running in about 30 minutes from the time he started to the time he left. Thanks! more

Editorial review from Citysearch 4/2/2014

Although I thought the price was high when he initially told me, I agreed. Glad I did. The drain was badly clogged and took him much longer than either of us expected the job to take. However, he was courteous and knowledgeable and continued to work until the problem was fixed. Glad I called a professional rather than trying to unclog it ourselves. more

Editorial review from Citysearch 2/23/2014

Very timely and professional service. Josh was extremely helpful and got our drains working even early on a Saturday morning. Would highly recommend them and use again. more

Editorial review from Citysearch 2/22/2014

Very reliable and thorough. Columbus OH more

Editorial review from Citysearch 2/18/2014

I am in North Columbus, OH and had to call Roto-Rooter on a Saturday because the tub, toilet and sink were all backing up and we couldn't take showers or baths. they came out within an hour and had my drains cleared in no time. I would definitely recommend them. more

Editorial review from Citysearch 2/11/2014

Jared to the rescue! Without warning, we had a big mess and lots of water - everywhere! Jared arrived, methodically diagnosed the problem, drove more than an hour to get the replacement part, installed it ... and never lost his keen sense of humor or professionalism. Great guy - Great service. more

Editorial review from Citysearch 1/31/2014

We could not use our kitchen sink and were in a jam because we had a LOT of baking to do for a function the next day. We called Roto-Rooter at 3825 Paragon Drive, Columbus, OH. Roto-Rooter answered our call and was at our house within the hour. They were fast, friendly, and honest. The serviceman also was very knowledgeable and educational, as he explained everything he was doing, what the problem was, and how to avoid being in the same situation in the future. He made sure that everything was working right and was clean before he left. Great job! more
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Owner Message

  • Roto-Rooter has plumbing experts that can take on your problems-big or small. Whether it's complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7. No matter what the issue, our plumbers can fix it-and we're available nights and weekends. Contact our friendly representatives to find out why Roto-Rooter has been the trusted plumbing service provider since 1935.


  • Offering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.

  • 8/2/2008 Provided by Citysearch

Additional information

  • Neighborhoods:

    Golfview Woods, Northwest Columbus