Roto-Rooter Plumbing & Water Cleanup

"Roto Rooter Plumbers 03/02/2011" came to our home because of a serious backup problem that caused major flooding throughout our entire home (both main floor and basement). Ed Sullivan, our service man, came out right away, quickly fixing our problem within a matter of minutes, not only informing us as to how the problem started but as to what kind of shape our plumbing was in (which was much better than we thought). Ed was incredibly knowledgeable, courteous, and quite professional - even coming in under what was initially quoted over the phone. If we ever find ourselves in need of a plumber again, we will call Roto Rooter Plumbing and ask for Ed. I must add that we had contacted several plumbing companies around Fort Wayne before deciding on Roto Rooter because they were also "so" incredibly helpful, courteous, and professional (not to mention patient) amidst my frantic phone call about our leak! more

Service Date: 1/22/11 Invoice No: 121184 Service Technician: Dax Excellent Service. Very professional Man. Explanied everything. Not as expensive as we thought. My mother was very happy. Came out soon after call was made and on a weekend. Highly recommended. more

Date of service call 9/24/2010 Dax from Fort Wayne Roto-Rooter just stopped by to clean out a slow drain. He was exceptionally helpful and full of knowledge. I would certainly use Roto-Rooter again because of Dax. He was an honest straight shooter with lots of information and a real professional. I have always felt that if the company treats its employees right then they will treat their customers right. Dax is a real asset to the company and makes it look good. more