I went by this facility this afternoon to leave a friend's dog, that I had been dogsitting for near a week. I scheduled an appointment to drop the dog off and was there on time. The owner was very short with me as I asked questions and when asked if I could see the facities where the dog would be kept, she said that was only accessible to the owners. After making sure that she understood I was the one that would be making the final decision, she lead me out back to the facilities, mumbling under her breath the whole way! The boarding area was in pitiful condition. The kennels were small, there were bugs all over the place, and on a 103 degree day, I didn't feel any air circulating. She continuously told me ""you can't go down there.""