Very friendly, caring and competent. Appointment times are kept so wait times are minimal. Insurance is handled very efficiently. Facilities are modern. Nobody nags at you to do things we all know we should do (I could floss more, I admit it), though I do get some gentle reminders from time to time. Dr. Moran is up to speed on the newest alternatives and techniques (e.g., I got a mouth guard that worked much better than the one I had). My entire family goes there and is very happy about it. We've had many dentists over the years since we move around a lot. This is absolutely one of the best!