When my air conditioner went out last summer I didn't know who to call. I called Rood Heating and Cooling and they sent a technician right over. I had to have my entire unit replaced. The first thing I thought was this is going to cost a lot. They told me what I would need and how much it was going to be installed. It wasn't nearly as much as I thought it would be. They did all the work for me and I haven't had any problems at all with my new unit. Their staff was very professional and knowledgeable and after I had my new unit in for about a month, they even called me to check and see how I was liking it. They have great customer service and I would recommend them to anyone.