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Rocky Ridge Animal Clinic - 9 Reviews - 2488 Rocky Ridge Rd, Birmingham, AL - Veterinarians Reviews - Phone (205) 823-3898

Rocky Ridge Animal Clinic

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2488 Rocky Ridge Rd
Birmingham, AL 35243
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(205) 823-3898
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Rocky Ridge Animal Clinic - Birmingham, AL
Rocky Ridge Animal Clinic - Birmingham, AL
Rocky Ridge Animal Clinic - Birmingham, AL
Rocky Ridge Animal Clinic - Birmingham, AL
Rocky Ridge Animal Clinic - Birmingham, AL
Rocky Ridge Animal Clinic - Birmingham, AL

Reviews

( 6 )
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( 2 )

Best

We have been coming here for five years, Dr. D and Dr. Linstromberg are both wonderful doctors who really care about our animals. Dr. Linstromberg alerted us to a food allergy tha...

Worst

I didn't have an issue with the vet itself. They seemed competent and friendly. Where I ran into my issue was with the front desk. Upon failing to give my dog the proper medicatio...

Very Caring Clinic 10/10/2017

We have been coming here for five years, Dr. D and Dr. Linstromberg are both wonderful doctors who really care about our animals. Dr. Linstromberg alerted us to a food allergy that was causing us to bring our cat in for care over and over again at our previous clinic and nobody had every suggested changing his diet! After we did that he never had any issues again! They always fit us in even without an appointment and the staff is always very friendly and thorough. more

Horrible Experience 9/22/2017

I didn't have an issue with the vet itself. They seemed competent and friendly. Where I ran into my issue was with the front desk. Upon failing to give my dog the proper medication ($22), they apologized and offered it "free of charge." Since we were talking about the medicine, that's what I assumed was the subject of conversation. However, about 3 weeks after pickup, I get a voicemail from Jennifer accusing me of lying to within about 15 seconds after I answered the phone. Now, I would have had absolutely no issue whatsoever coming back and settling up if there was some sort of miscommunication. However, what they told me at the office and what I was "accused" of was far from the truth. I was beyond disappointed and frankly shocked to have someone, literally within 15 seconds, call me a liar time and time again. I've tried to ask the owner to call me but I have yet to hear anything. Now that I'm clearly transferring vets, Jennifer says she will not transfer my dog's records because of the incident we had. It was the most unprofessional, absurd interaction I've ever had with anybody in any type of service industry. If she had simply stated the issue and gone about it in a rational manner I would have absolutely been happy to talk to them and tell them my side, let them tell me theirs, and go from there but being called a liar (over and over and over again) as her first reaction was the most pathetic thing I've evert witnessed. I would have used them again but Jennifer's reaction cost them my future business forever...over an apparent $22 mistake that was their (her) fault. more

Dog Boarding 5/9/2013

This is a wonderful place to board dogs. I know my dogs are very well taken care of every time we go out of town. I always have them bathed while they are there and they smell great when they come home. I would not board anywhere else. more

boarding 11/2/2012

They took great care of my pets! The way I know this is that my dogs run to the front door when they go to board. They charge for Sunday boarding when you pick up on Sunday but when they explained the staff comes in Sunday am & pm in addition to my animals being fed, watered and taken outside on Sunday I figured that ok. Hotels make you getout at 11am or they charge you! Great place for my pets! more

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Pet Hotel 11/23/2005

Rocky Ridge Animal Clinic is the best place to take your animal. They have a team of professional vets that are the best around. They have an in house diagnostic lab, boarding, bathing and grooming, and so much more. These people are people that you can truly trust with your pet. I take my 2 dogs there and I also have several friends that take their pets there too. more
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Call Rocky Ridge Animal Clinic for all your Pet & Animal Services needs today!

Owner Message

  • Welcome to Rocky Ridge Animal Clinic! Thank you for your interest in Rocky Ridge Animal Clinic, a full service veterinarian clinic that has been serving the Hoover and Vestavia areas for over 30 years. We Care For Your Pet Like They're Part Of Our Family! **We are open on Sundays from 6pm to 7pm for pick ups and drop offs only.

Additional information

  • Hours:

    M-F 8am-5pm
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