I went to Rock Bottom to purchase my 17 yr old son a protein supplement and recovery protein, either of which I had much knowledge of. I have always been very anxious about supplements, and Frank (the owner) made me feel at ease and confident in what I was purchasing. He asked questions in order to get a clear understanding of what my son's goals were. I went into the store expecting the typical push of the most expensive product, but what I received was a full education and genuine personalized purchase. I will not buy nutritional supplements anywhere else!