DO NOT DO BUSINESS WITH RITE WAY AUTO TRANSPORT!! They'll make up lies to appease you. I don't mind if something goes awry and you can't fulfill your end of the bargain, but just be honest about it and don't make up lies that the actual carrier refutes ever happened. Rite Way told us the car would be picked up on the scheduled day and had us wait the whole afternoon. We called Rite Way and was assured by a lady there that they spoke twice with the carrier and that it would definitely be picked up that day- it did not, and the carrier said they never spoke with Rite Way. When they did pick up 2 days later, somebody came in an open carrier when we were promised it would be enclosed the whole duration. Rite Way then said it would be transported in an open carrier to a nearby city (about 15 min away) where it would be transported enclosed to the destination. We asked the actual driver and he said he would have to transport it an hour away, to another county, before it would be enclosed. When it was delivered, it was in an open carrier, so throughout the whole transport we have no idea if it was enclosed or not. We paid twice as much to have it in an enclosed transport and have no evidence that it had been transported that way. When I started up the car, the in-dash indicator showed that one of the tires was flat, which was just icing on the cake. I would suggest you go with another broker because this one will just make up lies to appease you. If nothing goes wrong, and you don't have to actually speak with them, then you may have a good experience with them. Unfortunately, this was not the case with us.
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