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Rick Hill Imports - 24 Reviews - 865 E Stone Dr, Kingsport, TN - Car Dealer Reviews - Phone (888) 736-5097

Rick Hill Imports

865 E Stone Dr
Kingsport, TN 37660
(888) 736-5097
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Rick Hill Imports - Kingsport, TN


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I can say that my experience with Rich Hill was terrible. My last name is also Hill and I?m ashamed to have this in common, because I don?t want anyone to think of me in any way a...

Great Staff 1/26/2016

Everyone was helpful and friendly. Bill Woods worked for hard to get us the vehicle we wanted at the price we could afford. Jenny and the service people got our vehicle ready fast and did a wonderful job. more

Good variety of cars. 1/26/2016

It was pretty good. Everyone was friendly. more

Great one on one help 1/26/2016

Great business to work with and finding a great deal on my mercedes more

Excellent sales and service. 1/25/2016

Sales and service people are knowledgeable, low key and very helpful. more

Leaky Tire 1/25/2016

Stopped in with a leaky tire. Found a nail plugged and had it fixed. Always friendly service. more

Strut hat replacement z4 1/25/2016

Great work fixed the issue the z4 had more

They are always the best! 1/25/2016

They are always professional and take good care of my vehicle. more

Ronnie Utsman does an outstanding job. He is always friendly and will help you anytime he is called. 1/24/2016

I have recommended this dealership to other people. Sales Staff and Service Dept. do a outstanding job. more

Purchase of 320i 1/24/2016

Friendly & helpful more

Friendly, courteous. 1/22/2016

Always excellent service. more

Friendly people, Friendly service! 1/21/2016

I recently purchased a 2014 E350 from CarMax and was a little anxious about taking it to our local dealer due to not purchasing it local. I actually want to but could find what I wanted. At any rate I needed to get the MBrace service set up so I set up an appointment. You would have thought I was their best customer. From the time I walked in until I left I was impressed with the friendly and welcoming environment, comments, and service. I highly recommend Rick Hill Imports! more

My headlights on low beam were not adjusted correctly. 1/20/2016

I brought it in the first time and they adjusted them, but still could not see well at night on low beam. I brought it in a second time and they adjusted them higher than the machine recommended and that time it worked. more

The employees 1/19/2016

Mike Fraysier and Jerry Godsey are awesome!! Everyone is so nice and personable!! more

Customer Service 1/17/2016

Great place to buy. Salesman was professional and help me with my purchase. more

Service 1/14/2016

Great job, finished on time, and great customer service! more

Excelent Experience 1/13/2016

I worked with Hunter at Rick Hill and from start to finish he made the process incredibly smooth. I was an out of town buyer and valued the respect I received along with the detailed emails, phone calls, and text I received through the decision making process. Once I got onsite everything was 110% as described and shown in the pictures. Overall I was very impressed and will be sure to give Hunter a call the next time I am in the market for a car. more

Great service 1/12/2016

Everyone is nice, quick to check you in and get your service done. The mechanic even came out to let me know he found a light out and replaced it with one that he had left from a recall a while back. I always feel like they are honest and fair even though my car is older! more

service 1/12/2016

all the people (employee s) were very heloful more

My experience after purchase 1/12/2016

I came over last Wednesday to pick up my extra key and to take our trade in extra key. When we signed the papers upon purchase of our MDX, we signed one for tank fill up with gas and a wash. It was very late when we were there. We didn't get either a wash or fill up with gas. So when I picked up key few days later thought I'd go ahead and get the tank filled up. Our salesman, hunter, was at lunch. The lady at front desk called him. He asked to speak with me. Told me that only certified BMWs got tank filled and a car wash. Told him I didn't care and that we signed a paper saying we would get it. I finally told him I wasn't going to argue with him over a tank of gas! There was another man at front desk who took the phone and told Hunter he would take care of it. He had someone go fill my tank with gas. I was furious! Felt like Hunter acted as tho I was trying to steal 1/2 tank of gas. All he had to do was pull my file and look at what we signed. I will never buy from him again! I was happy with the out come. I would recommend your business but will tell others to not use Hunter! more
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Owner Message

  • At Rick Hill Imports, we offer world-class cars and hometown service. We're located in Kingsport, TN and our new and pre-owned imported vehicles are second-to-none. Whether you're looking for a BMW, a Mercedes-Benz, or a Porche, Rick Hill Imports has exactly what you need. We're committed to excellent customer service and great products. Our sales team will always provide you with the personalized attention you deserve. Already own one of our fine vehicles? Allow us to also assist you with Service Parts Financing When you want quality, you want Rick Hill Imports. We've built a reputation around integrity and classic good taste. Our staff looks forward to meeting you and helping you find the perfect car. Call us today or stop by.