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Rick Case Hyundai

4.6
480 reviews
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id: 39330387
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925 N State Road 7
Fort Lauderdale, FL 33317

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9 (545) 815-8850
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Reviews
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( 21 )

Best

Comfortable atmosphere while you wait for your. car. Good service department.Friendly people.

Worst

Had an appointment for oil change and tire rotation. Adviser said an hour to and hour and a half. 2 hours later I could not find the adviser. Asked another adviser, he said anothe...

Job well done 8/15/2012

I came into your dealership militant and with the assumption that ALL car dealers are crooks. Your staff proved me wrong. Tony was exceptional! I felt as though he was concerned about my needs and I could trust him. I went back to my place of employment bragging on the professionalism and first class customer service I received from Tony, Patrick and Steven. It was a great shopping experience and I will see you again on my next car buying extravaganza. Job well done Tony! I just want to let Rick Case know that happy employees yield extraordinary customer service. Keep up the good work. more
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Great dealership! 7/24/2012

Steve, Jimmy, and Orlando were very kind and informative. I would definitely recommend them to a friend. Thanks guys!! more
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Awesome dealership! 7/9/2012

Mr. Marty Israel was the salesperson. This is the third new Hyundai I have bought from Marty. He is a helpful and considerate person and has gone out of his way to make sure I had all my questions answered. My previous Hyundai?s have provided me with the confidence that problems will be taken care of immediately. Mr. Case's service area has always performed very well. more
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Great Service 6/28/2012

I was extremely early for my appointment. My Service Advisor, Sandra Vinci, showed no dismay over my coming earlier than my appointment. To the contrary, she ensured that my car was serviced promptly and thoroughly. more
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Incredible 6/7/2012

Steve Marks did an incredible job with us. From the very moment we spoke together he made me feel welcome. He handled all my needs and even helped out in the financial transaction. It was effortless to buy our (3) Hyundai from you. First we had a 2010, then I bought my wife a 2011 and now we have a new 2012. Thank you Rick Case it was a great experience. more
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Outstanding 4/4/2012

Nice facility! I like the idea of appointment so I don't have to wait long. Sandy is outstanding! Found a great place to purchase cars! more
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Completely Happy! 3/27/2012

The dealership and employees were very nice and helpful. The salesman eddy was very nice and thorough with how to use the car. Mr. Goldberg was helpful as well when reviewing my options. Thank you very much. Completely happy with my new car! more
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Recommend 3/14/2012

We were there the first day in the new building and so the computers were not functioning properly therefore everything took much longer. Since Mike the salesman was so nice, we just waited out the process. I'm sure it was just a one day problem shaking down the computers in the new building. We love the Sonata and recommend Rick Case Hyundai as a great place to purchase one. more
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Best Buying Experience 3/6/2012

This has been the best experience for me buying a new car-all the other times that I bought I felt like killing the car salesman-not this time-Tom Krizanic and pat Reece are very nice and they know how to treat a customer and they know a lot about the cars and how they work. They are the best. more
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Very Good Experience 2/23/2012

When I came in I was impressed with the friendly atmosphere of your dealership feeling no pressure......seems like everyone just wanted to help rather than just sell me a car.......I have been in other dealership's where it's seemed like the salesmen were running over each other to sell a car.....the young man (Chris) answered the phone He gave me the information I asked for. I asked if he wanted me to ask for him ....he said we have other salesman here I could ask for but I didn't have to....( I liked his attitude as I know they probably work on commission so I did ask for him and I'm sure glad I did as I liked his easy approach, we ended up buying a car for my neighbor and 2 new car's for myself. I felt like I got an excellent price.. There's an old saying if something's not broke don't fix it ...I had a very good experience. more
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Excellent Job 2/9/2012

I have to say that Frank Martinez did an excellent job, he was extremely polite, professional and not overbearing. It was a real pleasure meeting him and conducting the transaction, he should be commended as he represented your business very well. more
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Caring 2/1/2012

Salesperson, Marty Israel was absolutely attentive to our needs and showed the utmost of professionalism. It is also a joy to acknowledge a person who loves their job and employer. more
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Treated us with respect and courtesy 1/23/2012

Tony King was amazing, as was the finance department and the entire staff! We did not feel pressured or intimidated. We have purchased many cars and have never had this pleasant of an experience. There was always an air of discomfort and stress. In fact, I have walked out of dealerships because of condescending remarks or disregard. Not so in this case. Thank you all at Rick Case, especially Tony, for treating us with respect and courtesy. more
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Sandy!! 1/5/2012

Sandy is the best! She is very experienced in her field, and makes me feel comfortable when I bring my car in for service. more
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Wonderful Staff 12/19/2011

The staff was wonderful, I happened to purchase my Tucson on the same day you moved into your new facility, the only thing I would suggest is having all of your electronics up and running at 100% the next time you move into a new facility. All in all it was a wonderful and funny experience and I am truly in love with my vehicle. Your staff is wonderful and I got the deal of a lifetime. more
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Best leasing experience 12/8/2011

This is the best leasing experience I have had in years. Everyone from the sales person to the sales and finance managers were top notch. Extremely knowledgeable and professional but most of all friendly and personable. I will highly recommend your dealership in the future! more
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VIP treatment 12/1/2011

Frankie Martinez was our salesman and I had confidence we were going to get a deal done from my first conversation with him, which led us to visiting the dealership that day. He made the experience as easy as buying a car has ever been and treated us like VIPs. In fact, that day we bought an Elantra and also leased a Sonata. Frankie was very informative in showing us different models and explaining why we would want a particular car instead of a different one, for example, the Bluetooth capability, leather seats, bigger wheels, etc. The experience could not have been better. more
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Thank you Ernest!! 10/6/2011

I?m very happy and satisfied with the service Ernest has been providing me since the first time I took my car to him! I must say he is the BEST!!!! more
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Thanks! 9/6/2011

I LOVE my car ..... and my car buying experience, it was my first !!!! Thank you so much Rick Case!! more
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Easy and Pleasant 8/22/2011

Eddie was a terrific salesperson - very knowledgeable. Steve the Finance Manager made the paperwork easy to understand. Fares the Sales Manager and Leroy the General Manager made very helpful and made my experience easy and pleasant. more
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