They don't honor your time, your money, or your property. We hit many snags during our project and it was all on them -- poor planning, terrible communication, mediocre cleanup, etc. They cashed my deposit check and then went dark -- Had to call them more than once to get them to come back to the house. If you cancel the contract on these people, their lawyer will send you a letter... but it's OK if they take your money and then leave you hanging. SMH.
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