JavaScript is not enabled.
Reliable Pools & Billiards - 3 Reviews - 600 Prospect St, Naugatuck, CT - Swimming Pools Reviews - Phone (203) 723-2001

Reliable Pools & Billiards

Claim
marker
600 Prospect St
Naugatuck, CT 06770
marker
(203) 723-2001
Incorrect info? Correct your listing

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 3 )

Best

All reviews seem negative

Worst

They want your credit card info before they will even make an appointment to look at your pool or spa. Terrible customer service, seems confused like they don't know what they are...

Look Elsewhere! 9/1/2016

They want your credit card info before they will even make an appointment to look at your pool or spa. Terrible customer service, seems confused like they don't know what they are doing. Time to find someone else! more

horrible customer service 7/9/2015

I am really disappointed with the service and professionalism from this business. After a month and a half of the run around, being forgotten about, taken off the schedule a few times, then lied to, we were basically told they could not help us. When they first estimated us on a job we were told it would cost about $2,500- $3000 so of course there goes the summer vacation and here we are into July with no vacation and still no pool and with two kids pretty disappointed. We were told they could not get a part we needed, but in fact we found the part online in about two minutes and showed them the site and where to find it. So the same afternoon we were told they could no longer help us, which is the same morning we were lied to and told that our part was ordered and would be installed as soon as it came after a month of waiting, we received another call later that later that day telling us that wasn't true and the part was obsolete and they couldn't help us, so we finally called another place. That other place called us back by 7:30am the next day and they told us even if they couldn't find the exact part they could make it work no matter what and in fact they could run a line and get our pool running in the mean time by the next day which is their plan to be out to us. Our original day with Reliable took over three weeks to even have someone come look at our pool to get an estimate. I am so grateful to people and businesses who actually take customer service seriously and have pride and integrity in their practices. Reliable Pools you should really learn some lessons here and should be ashamed and embarrassed. more

Unreliable Service 10/13/2005

We used this company several times for opening and closing our pool and for minor repair work. They never came on the day or time they said they would. One time I had to call repeatedly to find out when they would show up. I always got the answer that they will be there tomorrow or the next day. It took about 2 weeks before they showed up. Their work seems pretty good once they decide to make an appearance. more
< Previous 1 Next >
SUMMER SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 9/30/2018
badge