I called to have an under-the-sink water filtration system installed. I was told it would take under an hour and that the minimum is more than that, so it was recommended that I have the handyman do some other work while he was here. The handyman began by taking my credit card information (took him 15 minutes, of which time I was paying!!!!) Then, it took him 4 hours to install the system, while chatting away and explaining everything to me (more waste of time that I didn't ask to pay for) and he spent another hour ""fixing"" my dishwasher. Well, the dishwasher was not fixed!!! He actually put the front board on it and said, ""ok, it's fixed, let's run it"" but I insisted that he keep the front board off to make sure that there weren't any leaks, so he said, ""ok, if it'll make you happy. Good thing I insisted because it was still leaking, he didn't fix it at all!