We ordered a pizza from Red's Savoy Pizza in Newport, told us it would be delivered within 45 minutes. An hour later our pizza arrived burnt to a crisp, we called to let them know and asked what they could do, they reponded that they could deliver another one but it would be at least an hour or we would recieve $4 off our next order even though our pizza was more than $20. We asked them to come pick up our pizza and ordered elsewhere. Needless to say, they have lost a customer...
Pros: they deliver
Cons: sent a burnt pizza