In chains like this, you are bound to hear varied reviews, and true, some Reds are run quite shabbily. This is not one of them. Many people call themselves above Red Lobster, yet go to a TGI Fridays or Outbacks, so there will always be hypocrites. Frankly, I have been to about a dozen different Red Lobster locations. I consider Red Lobster to be just slightly a cut below Legal Seafood, but really, only because Legal is a later arrival and knew what they had to improve upon. None of R.L.'s previous flaws reared their ugly heads in Nanuet so the two chains are even in my book at present.
Pros: A lots of staff and an attentive floor manager meant there was a coordinated, swift service regimen.
Cons: We pulled a waitress that was a bit brusk, but it didn't look intentional - some folks are just trolls.
more