First time I've done this, but of all the banks in Pell City - we've had better service here than anywhere else. Now that it is RBC bank, we'll see what changes. But the tellers & csr people have all been there for a while and they will call you by name when you walk in, smile and ask how you are doing. Now that's customer service!
Pros: chris camille is gone
Cons: not open on saturdays