Randy Samson has met our families insurance needs for over a decade. the office staff has always been friendly and ready help when we have had a question. when my wife was pregnant they sent her a nice pregnancy book free. they have in the past looked over our policy and suggested changes that have been beneficial to us. they want us to have the best policy for our needs. the few claims we have needed to file they have helped us with the process. we have our car insurance and homeowners through them.