On the one occasion I had to call Rahn's wrecker, the driver was very rude. We informed him before hand that we had a trailer behind our vehicle that also needed to be towed. He said no problem, but when he arrived, he didn't have the right ball to haul the trailer. He got very rude with us and wanted to tow our vehicle and leave our trailer on the side of the road! This was not acceptable, so we told him to leave. He was not happy with that either, but we were not happy with him anyway. No action was taken by call the office either, as far as we know. We will never call Rahn's again.