Friendly staff and nurse was very pleasant. Dr. Livezey took his time to explain many aspects of allergies, non-allergies, and medication purposes & treatments. Overall, I was very pleased. But the 4 star instead of 5 comes from the amount of time I was at the office. When making the appointment, I was told it would take 2 hours when in reality I was there for 3 hours and would have been there even longer if I hadn't had said that I must go in order to make it somewhere else on time. Thx!