I recently purchased a new RC truck for my husband. Needless to say, I had several questions as I'm not familiar with the products. They have excellent customer service and knowledgable people working there. They have the quickest delivery of any on-line store I've ever dealt with. My husband now orders several items to upgrade his new ""toy"". We are very pleased with the quick deliveries and excellent customer service. We just went into their new store and couldn't believe what options we now have if we want to just go browsing. So many items to choose from and the kids love it too as there are several hobby items for the whole family. The store is HUGE and we love it! Keep up the good work!