I was told from a casual aquaintance that these folks were "Cheap". I was unaware that by "Cheap" they meant lousy. The "Exterminator" that came to my home was filthy and didn't seem to really know what he was doing. After sitting in his truck for about thirty minutes eating his lunch and chatting on his cell phone,he begrudgingly stomped up the path to my door,grunted a half mumbled greeting and did work that a twelve year old with a can of "Black Flag" could of accomplished. After his ninety second "Job" he then stomped back to his truck,sat there for another forty five minutes chatting loudly on his cell phone (Some homophobic and anti-semetic phrases were overheard by a neighbor mowing his lawn) and then after dumping his fast food garbage in MY dumpster,squealed his tires and took off. Also,the office staff on the phone are quite rude and also not quite on the ball and after some research, I found their "Trivia" while on hold all wrong. Steer Clear!!