I have American Home Shield Insurance and submitted a service request. I spoke with the receptionist who called to make the appointment and let her know that my spring had broken on my garage door. She said it was no problem and my deductible would be $75 for the repair. When the repair man showed up, he asked me to get my policy and told me that it doesn't cover springs. He offered to apply the $75 deductible to a $400 bill for the spring. \r
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The cost tor replace the spring with anyone else was $225. Not only did they mislead me that my repair was covered, but never called me to discuss the matter when I refused to pay the $75 fee for a repair they knew would not be covered. They found a way to make the warranty company send me a bill even though they never even touched my garage door and did not call to discuss it as promised. DO NOT USE QUALITY GARAGE DOORS!
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