I came to Pulse Laser via an amazing Groupon deal and was instantly impressed. I knew of other people who had gotten laser hair removal and reported it to be painful and not very effective. Michelle made me feel comfortable at once - a big deal, since we were doing my bikini area - and I saw great progress after just one session. It was also quick and painless. What little discomfort there is fades in seconds - these are great machines that give a light spray of water immediately after the pulse, making for a very soothing experience overall. Michelle is relaxed and easygoing and creates a calm and comfortable atmosphere. We were chatting so easily, I was shocked when she told me she was done. Having been to some lesser spaces, I can also say that Pulse is top-notch when it comes to cleanliness and layout - it's quiet, comfortable, and sanitary. Everything from the towels to the humidifier to the all-important lasers themselves are obviously the highest quality. I've been twice and will definitely be going back for more of the great services they offer.