The Owner (Johnny) has no idea of how to treat customers. Agressive and hostile. Something Pro Audio does not have is customer service.Every attempt to resolve problems with him resulted in his attempt to turn the situation on the customer to be blamed. Customers are the people who spend money at your establishment and return to spend more money when they are satisfied. Johnny (Owner) showed no interest at resolving his own responsibilities to a customer.They are always right even when they are wrong. When you are buying something from him do not expect him to honor any verbal agreements. Get your agreements in writing. Most of his work is performed by young 20 something kids. He does not monitor their work. You cannot expect quality or experience when these young kids perform service without supervision. Thanks Johnny. I'll chalk this $2500.00 experience as lessoned learned and find someone else to spend my money.