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Primrose Obgyn - 5 Reviews - 1000 E Primrose St Ste 270, Springfield, MO - Parliamentarian Government Reviews - Phone (417) 882-6900

Primrose Obgyn

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1000 E Primrose St Ste 270
Springfield, MO 65807
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(417) 882-6900
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Primrose Obgyn - Springfield, MO
Primrose Obgyn - Springfield, MO
Primrose Obgyn - Springfield, MO

Reviews

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Best

My husband and I went through infertility treatments with Dr. Stamps and he is the reason we now have two beautiful little boys. He listened when other doctors would not about wh...

Worst

I have received care from this office for 8 years. Dr. McCorccle is an amazing doctor and I have endured this offices mistreatment for many years solely because of his caring natu...

Billing will haunt you. 8 years of billing issues pushed me out the door 4/11/2017

I have received care from this office for 8 years. Dr. McCorccle is an amazing doctor and I have endured this offices mistreatment for many years solely because of his caring nature and wisdom with patient care. Unfortunately, patients have left this office due to staff. After numerous issues consisting of: No call backs after testing/procedures, No call backs after many, many messages left on Nurse Triage Line, waiting for hours to see your Dr, and mishandling of appointment booking, I have been forced to seek services elsewhere. These are just a few of the lesser offenses. The main issue is billing. After any appoint, I pay, knowing I will receive bills for months stating I did not pay my bill. Some advise, please keep all and every receipt from this office. The receipts saved me from being sent to collections. For years I received bills I didn't owe. Calling Phyllis in billing will not alleviate the incessant mistakes. The problems that broke the camels back after 8 years of care are as follows: #1: Mistakes with appointment booking. I almost missed important testing during my second trimester because of booking issues. I finally had to call after not hearing from this office for 2 months. They made a rushed appointment for testing the next day so I wouldn't be too far along for testing to be preformed. If there is issues with a yearly check up, no problem. But, when booking issues begin to infringe on my unborn child, this makes me very uncomfortable... #2: I submitted my new drivers license and paperwork for my name change after getting married. 5 months later, no change. That's okay, it was a mistake. Phyllis in billing walked to the front desk with me to request they change my name. She watched them scan my license again, and told them to change my name. It still took another two drivers lisence scans to make the 15 second change. Over all, it took one year and a half to get them to switch it. #3: Incorrect billing (for 5 years). Mistakes do happen, however, this offices billing department haunted me. Being pregnant with our first child we set up a payment plan with Phyllis from billing. However, we kept getting bills for hundreds of dollars because Phyllis kept billing us through self pay instead of insurance. After numerous phone calls, and months of faulty billing, she assured me my account was switched to "insured" and that we would start paying our monthly installment with the front desk...Weirdly, each time we tried to pay our monthly installment, the front desk staff told us "it doesn't show you owe, so you can pay next time." I tried to pay numerous times, but office staff would not accept payment. Now, all of a sudden it does show we owe. Nearly $700 in backed up payments. I told Phyllis about the front desk confusion and her reply..."it is the patients responsiblility to pay." She refused to admit her office had made, yet another, mistake. Instead, she blamed the me for the staffs repeated mistake and refusing my payment. I explained how upset I was at her blaming the responsible party, and her lack of organization throughout the years. I was completely neglected and mistreated by her. I told her I was going to file a complaint with her supervisor and request a transfer to a new office. The review is long, but it is only highlights of my frustrating journey with Primrose OB/GYN. I am very disappointed to loose Dr McCorccle, but I can't continue to fret for months after a single yearly appointment. It has been a nightmare being pregnant with this office. I wish my first pregnancy could have been marked with more support from some of the staff. Unfortunately, the whole patient experience has left me exhausted and playing clean up. New motherhood is overwhelming enough without having to play detective and chase your tail until the delivery of your baby. more

What's wrong with the staff? 6/24/2015

Doctors are super at this practice. But what's up with the nurses and office staff being so hateful? They are the worst. Don't have a problem and expect anything unless you have a "scheduled appointment" with the doctor. The office staff and nurses can't or won't do anything. It is useless to even try! It's really sad because it has not always been this way. Once upon a time it was an amazing place to be a patient. more

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He is a SAINT! 1/17/2006

My husband and I went through infertility treatments with Dr. Stamps and he is the reason we now have two beautiful little boys. He listened when other doctors would not about what we felt were real problems. We did have real problems that were found by Dr. Stamps and not the others. Thanks to him and his staff we are truly blessed. His staff is fantastic and their office is beautiful and welcoming. You are always greeted with a smile and a professional attitude. They also have little extras that make your wait wonderful - such as chilled bottled water. I do not mind waiting since that tells me that he is willing to spend quality time with each of his patients. more

One of the BEST OB/GYN's period! 11/10/2005

My wife and I had our third boy with Dr.Stamps. He was absolutely wonderful through the whole pregnancy! Yes there are 4 or 5 Dr's in that office (kinda hard to be in the baby business these days without pooling). Remember when you go into that crowded waiting room that it is crowded for a reason. These Dr's are some of the best in Springfield, and Stamps and his staff are the best of that group too. My wife and I would be very happy to have all our Dr's be half as good as him. more

Dont walk...run! 8/18/2005

Yet another OB GYN that I was not impressed with. His practice has 4 others in the office so it was always crowded in the waiting room. His nurses were not friendly (every visit!) and trying to get the bills straightened out was a nightmare. The nurse there was horrible and basically wouldn’t listen to what I was telling her and kept shrugging me off. Awful practice to deal with! Awful! more
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Owner Message

  • After hours and weekends: Physicians are available for emergencies and deliveries. Call 882-6900 and you will automatically be forwarded to our 24-hour answering service. For urgent care: Go directly to Labor & Delivery or the hospital Emergency Room And your physician or the on-call physician will be called. If you are expecting a call from us, be sure your phone is not set to block private incoming calls. Your Co-pay will be collected at the time of service. Please bring a current insurance Card each visit. Keep us current with your address and phone number. Allow time when requesting transfer of medical records and understand there will be a charge. Rescheduling: Please give at least 24-Hours notice. Recurrent long distance Phone calls to you may generate an additional fee. Lab work: Be aware that some labs are done in our office while others are sent to other facilities, as mandated by your insurance carrier. Pharmacy refill requests: Please allow 24-Hours. For ultrasounds: Pl ease drink 8 - 10 ounces of water, one hour before your visit. Please arrive 10 minutes early to update your forms, 30 minutes early if you are a new patient or if it's been 3 years or more since your last visit. No children over the age of 6 months will be allowed in the office.. Routine & Preventive Exams,Operative Laparascopy Pre-Natal Care & Delivery,Infertility Gynecological Surgery,daVinci Robot Hysterectomy *Marcus D. McCorcle,MD.,*Thomas M. Shultz,MD.,*Gregory S. Stamps,MD.,*P. Michael Kidder,DO.,* Angela M. Jones RNC,WHNP (please make each name a separate line 3/9/10 mh)

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Visa, Master Card
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