Pride Air Conditioning & Appliance

They've been satisfactory for many years and we have recently had our service contract expanded. more

The person from Pride who serviced my home unit was very nice. He was polite and effective in providing the service. I will have no doubt in calling Pride for service again. more

Great job by Pride's tech. I'm satisfied with the work. Hopefully his managers know how well he performs his job duties. more

Very Incompetent, and inconsiderate of the customer. I've had to call them on 3 separate occasion, and the AC they installed for me brand new is still not working properly. Yet they've taken $400+ in service charges in 2 years of having the AC. Don't go with this company, very unprofessional! more

If I could give them a negative 5 STAR RATING i WOULD! My 90 year old mom purchased a new AC unit from Pride 3 1/2 years ago. It has given us nothing but problems. It'a alwayshumid in the house and the coils freeze every time we turn it down to 70 degrees. I have had to live with the contents of my hall/air handler closet contents on my couch and in my living room so I can get into there to check the cllois every night. I have lost over 3 months of wrk over the past 3 years waiting on their technicians and every tech has given me a diiferent excuse as to why it isn't running properly and tell me the unit is fine. I had less problems w3ith the 35 year old ac unit it replaced. My Mom is on the medical emergency list for ac repairs because of her health conditions. I called today and they told me they don't have a medical emergency st. However they have a medical emrgency waiting list. It's almost 90 degrees in the condo and when I called for service they said they can't get snyone out there until Monday. The last time I had to call them they were supposed to show up by 5. When I called the office to find out where they were I was told someone had cancelled the appointment. I have a laundry list of poor service with them and told my mother to stop renewing her contract because they are useless. Pride has no pride! Save your money and hire a contractor when you need services. It will be cheaper in the end. Any time they came to fix the AC they managed to bill us $200 - $600 on top of the $400+ they charge for the service contract. This has been going on from the time it was installed. It's a relatively new AC Unit. Yet they say there is nothing wrong with it. Poor service, liars and theives! more