Extremely bad experience. We left our vacuum there well over the 30 days after repair. When we called to inquire about picking up our vacuum we were told that it was no longer our property. We were sad about our vacuum, but I was shocked and disappointed with how we were treated. We were verbally assaulted, disrespected, and treated in the most horrible manner. It is hard to believe that this type of business can remain open. I strongly recommend that you use someone else in town. Do not give this store your business!