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Portofino Bay Hotel - 8 Reviews - 5601 Universal Blvd, Orlando, FL - Hotels & Lodging Reviews - Phone (407) 503-1100

Portofino Bay Hotel

5601 Universal Blvd
Orlando, FL 32819
(407) 503-1100
Incorrect info? Correct your listing


Portofino Bay Hotel - Orlando, FL
Portofino Bay Hotel - Orlando, FL


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Our weekend stay was exceptional. The unique location allows for a broad range of activities both within the resort proper and the adjoining theme park. A touch of Europe withou...


The room was great and met my expectations, the grounds were beautiful and the heated pools were marvelous. The rest of it comes with quite a price tag. DO NOT ORDER ROOM SERVICE ...

Best resort hotel in the area 6/23/2008

Our weekend stay was exceptional. The unique location allows for a broad range of activities both within the resort proper and the adjoining theme park. A touch of Europe without the air and travel expense. The Portofino theme is prevalent throughout; including the harbor vista. Easy access to Universal with a good selection of restaurants on-site. Emeril's is just a short complementary boat ride away, as well. The Loew's emphasis on personal guest attention was evident; from the front desk to room services and roaming ambassadors, too. Highly recommended and deserving of a 5-star rating. GRoberts more

romantic and beautiful 1/15/2008

my boyfriend and i have been several times. it is a wonderful experience every time! the staff is always friendly and helpful. the rooms are beautiful. although i do recommend the deluxe bathroom if you can afford it. the view is gorgeous. mama bella's food was excellant. i do wish there were more bars and restraunts open during the day. the only place opened was the pool bar and last time was awfully cold. however the bartender was wonderfully entertaining. i would recommend portofino over the other two hotels as we have stayed there as well. more

Very nicely done 11/22/2006

We stayed here on our last day in Orlando. What a great resort. We tried to stay another night but could not get our airfare changed. We really wanted to stay another day to explore the resort. Our room was really cute and the bathroom was very luxurious. We definitely want to stay here our next trip out. Pros: Beautiful rooms more

Nice and clean and worth the money 10/4/2006

We stayed 4 nights here during October and had a great experience. The hotel is modeled after Portofino Bay in Italy and it has all the details you'd expect including a sunset serenade by two opera singers plus a great guitarist at the hotel bar. The hotel surrounds a big lake complete with abandoned rowboats. It's all very camp, but done tastefully. Also, they provide a free water taxi from the hotel dock right to the entrance of Universal Studios and Islands of Adventure. Very convenient. You don't have to rent a car or hire taxis. Everything is right there for you. The 3 pools were all nice. The clientee was more upper-class that the other two on-site hotels. We paid a visit to the Hard Rock Hotel, but it was noisy and filled with kids and rock music blared insistently throughout. The Portofino Bay is much more romantic and quiet - and the service was perfect. I can't wait to go back again and this time I'll check out the spa everyone raves about. Pros: Nice property, excellent service and free water taxi to the parks. Cons: Nothing I can think of. more

portofino bay 1/10/2005

without a doubt this was the best hotel experance of my life. they have a spa that is absoutly wonderful and an employee, Lewis, who I will never forget. His customer service skills and his professionalism, well is was great to see in such a young man. My husband and I, in fact our entire group, still talk about our stay almost a year ago. We find ourselves talking about the young man and how more hotels could use a nice young man like him. more

mixed reaction-PRICEY!!! 12/26/2003

The room was great and met my expectations, the grounds were beautiful and the heated pools were marvelous. The rest of it comes with quite a price tag. DO NOT ORDER ROOM SERVICE unless $$ is not an issue, paying $4.25 for a 10oz soda was unrealistic and then to find a delivery charge and 20%gratuity charge added with an space for tipping was a bit much. I would only go back for the room and the scenery and dine over at Citywalk. Pros: beautiful grounds, friendly staff, spacious room Cons: food/services pricey, service poor, rm tax, rm svc more

A day near Heaven 1/22/2003

The Spa at the portofino bay hotel is what caught my eye. Although the hotel is great making me feel as if i was in a small city away from my hometown. It was great. The spa was amazing and the best place to "hide out" from all the worries in ones life. Pros: customer service, the spa, not crowded Cons: missed details, needs FL discounts more

service with a smile 7/23/2002

no matter how busy those house keepers are the are always smiling and provide a great service Pros: guest atendants, restaurants, fast service more
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Menu for Portofino Bay Hotel

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Owner Message

  • Celebrate la dolce vita ? the sweet life ? at Loews Portofino Bay Hotel at Universal Orlando. Nestled along a picturesque bay at Universal Orlando Resort, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. Come and experience Musica della Notte (Music of the Night) at Loews Portofino Bay Hotel. Every evening, the hotel?s Harbor Piazza comes alive with a musical celebration that captures the romance and charm of Italy and the allure of Mediterranean hospitality. This AAA Four Diamond Award winning hotel features 750 guest rooms, including 45 spacious suites. Each room offers the epitome of European luxury and elegance with authentic Italian furnishings and marble accents. And of course, each guest room is also equipped with all the latest amenities to combine the best of Old World hospitality with modern convenience. Hotel guests enjoy impeccable and attentive service, an opulent spa, three themed swimming pools and exceptional dining. Plus, an exclusive package of theme park benefits including free Universal Express ride access allows them skip the regular lines at most rides and attractions. From the classically-inspired fountains and charming courtyards to the authentic music filling the piazza, Loews Portofino Bay Hotel enables guests to escape to the sunny shores of the Italian Riviera.Accommodations:The Italian accent of Loews Portofino Bay Hotel, is perhaps nowhere more pronounced than in its 750 stylish guest rooms, including 45 spacious suites. Authentic Italian furnishings and marble accents declare a European sensibility, while features like custom duvet covers with 100% white goose down duvet inserts and elegant window treatments featuring lace curtains offer you a luxurious welcome home from the theme parks. Our larger Deluxe rooms and Club Level rooms offer even more amenities and exclusive features. Loews Portofino Bay Hotel room amenities include:? 32? flat panel television? Three telephones with dual voice lines, data port and voice mail? In-room movies, video check-out and remote control television with cable channels? Smart room technology for automated heating and air conditioning? Keurig coffee maker featuring Emeril?s Gourmet Coffee and assorted teas? Refreshment pantry? Cotton signature bathrobes? Iron and ironing board? Hair dryer and make-up mirror? Separate bath and vanity area with two separate sinks? In-room safe? Wired and wireless high speed internet access Kids? suites:Our Kid Suites let mom and dad have a little privacy, and the kids have some fun! With a standard king bedroom for the adults plus a separate room for the kids, there?s plenty of space for the whole family at 650 square feet. The two separate rooms are connected and feature a single exterior entrance to the adult room. The children?s room opens only into the adult?s room, and not into the hallway. The kids? rooms are decorated in fun themes and include two twin beds, a small table and chair set, separate closet and a flat panel television.Call us today to make a reservation!


  • The Scene
    Portofino Bay Hotel recreates the picturesque coastline village of Portofino, Italy--one of Italy's most photographed Mediterranean harbors--in the form of a 750-room luxury hotel. Universal's first luxury resort has a bevy of restaurants that run the gamut from fine dining to juice bars. There's also 24-hour room service. Additional amenities include two swimming pools, a world-class spa, a business center, a children's activity center, and butler and baby-sitting services.

    The Details
    All resort guests receive early theme-park admission, priority reservations and seating, and access to attractions with no waiting in line. The resort's eight restaurants offer everything from poolside brick-oven pizza at Splendido Pizzeria to authentic Italian food at Mama Della's Ristorante. There are several family-style and causal eateries for the kids, while Gelateria Caffe Espresso offers traditional Italian baked goods, coffee and espresso, ice cream and sweets.

  • 1/6/2006 Provided by Citysearch

Additional information

  • Payments:

    Discover, American Express, Visa, Master Card, Cash, Diner's Club
  • Neighborhoods:

    Southwest, Florida Center