I bought a hot tub from these guys. I did my research first though. I found that HotSpring was the best brand name for my needs and these guys were the closest place to me. I went in to look around and they helped answer all the questions I had. And I had quite a few. The guy there was very patient and explained the differences between their tubs and the rest out there. Basically, confirming all my research. I purchased a Vanguard because of the variety of jets but also, because it was so low maintenance. I don't like to fiddle to much with chemicals, and he explained they do water tests for free. So now, I just bring in a bottle of water, they test it and I'm on my way. The 25% off chemicals saved me a bunch too as I don't need anything for at least 6 months or so. Thank you guys, you really made this decision easier and simple.