We signed a contract in the Spring. Pool town installed a pool without any problems. They also took my money without any hesitation. Now, we have incurred problems with soil removal, extra work needed to be done & the list goes on. Pool Town has decided that they can not be bothered and do not want to help. Nothing is ever explained to you. Pool Town will leave you to clean up the mess that they created at your cost. Pool Town is great until you have a problem. Then when you have a problem, everyone that you thought was your friend just hides and does not want to help. Sure, Pool Town has a lot of great reviews. These people were lucky enough not to incur problems. If you have a problem, then WATCH OUT !
Do not use Pool Town. Find another company to build a pool for you that will not hide when you have a problem. Installing a pool creates problems. This is what makes a good pool company stand out vs. a bad pool company.