Brush up on your customer service skills - never seen a company owner rudely attack his own customers the way this one does! Don't waste your money or your time on this place! Find a reputable pool company. (Check out Better Business Bureau's online complaints to see how he insults clients). \r
p.s. Hey, Wilson, the words ""everywhere"" and ""elsewhere"" are not spelled ""ware."" That implies an item, as in housewares. If you're going to write business letters, you should have an idea of proper spelling. Or implement the use of spellcheck.