past 4 times of choosing my local reed city Pompeii's I have had complications with simple orders. the time i dined in it was dirty, tables were full of crumbs trash can was over flowing, and the girl was just standing at the counter......there was only two customers in the building she could have been wiping something down, another complication i had was brown slimy lettuce on my sandwich when i had said something they claimed it was always like that. not the pompeiis i remember......no i dont ever recall brown slimy lettuce on a sub......because if so i would never order it again. my most recent issue, i had ordered a it took like 40-45 minutes, my salad was all wrong, when we had called to explain to them that the salad was wrong the girl answering the phone said ""what do you want me to do about it???"" with an attitude. personally id like the salad that i paid for the way i wanted it.... its not like i am asking you to cut off your own limb....just wanted my salad that is it. i called to talk to an ""assistant manager"" this person apparently isn't allowed to take complaints and all this person could do was chuckle after everything i said like i am some sort of comedian...so recently after these 4 times of error, poor customer service, and the one time cleanliness issue. i have decided if i want pizza i will go to pizza hut and if i want a sub i will go to sub way.
more