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Plumed Serpent - 12 Reviews - 295 Post Rd E, Westport, CT - Bridal Shops Reviews - Phone (203) 226-9868

Plumed Serpent

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295 Post Rd E
Westport, CT 06880
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(203) 226-9868
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Plumed Serpent - Westport, CT
Plumed Serpent - Westport, CT
Plumed Serpent - Westport, CT
Plumed Serpent - Westport, CT
Plumed Serpent - Westport, CT
Plumed Serpent - Westport, CT
Plumed Serpent - Westport, CT

Reviews

( 7 )
( 2 )
( 0 )
( 1 )
( 2 )

Best

I called ahead to schedule an appointment and I didn't anticipate what was to come. The staff was extremely nice and welcoming. Coats were taken and beverages were offered. My ...

Worst

Recently, I visited the store to browse bridesmaid gowns. I noticed beautiful wedding gowns and bridesmaid dresses, not many. I did not make an appointment due to no mention of a...

The Plumed Serpent is a must for every bride! 2/13/2012

I called ahead to schedule an appointment and I didn't anticipate what was to come. The staff was extremely nice and welcoming. Coats were taken and beverages were offered. My consultant asked me a ton of questions about me, my ideas, likes and dislikes. The gowns are beyond gorgeous! The only problem I had was picking only one!!! My mother and I had the best experience and can't for my gown to arrive! Professional, courteous, knowledgable staff, they have it perfected at this salon. more

My experience was fab!!! 6/28/2011

I don't know why reviewers always seem to be miserable people. On a positive note, my experience was absolutely fab! The Plumed Serpent girls are great and treated me like a queen. The salon is gorgeous and I found my dream dress - on the first visit! No running around for me. My mother and I attended two trunks shows and had a blast. This salon's service is second to none. A+++++++ more

Nightmare 6/15/2011

I have never written a review before but feel this is necessary. I too experienced the ultimate service at the Plumed Serpent as my 8 bridesmaids were fitted for their dresses. It was what happened over the next two months that lead me to this post. The second time I went back to begin ordering the dresses the price had went up....they kindly held the price they had originally quoted me. To make a very long story short, over the next 6 weeks each bridesmaid was charged a different price as they one by one purchased their dresses. I received multiple emails from differest sales reps at the store telling me that certain girls had not placed their order yet even though they had. Each time I called concerned about the tracking of orders I was told someone would call me back and each time no one did. I had to follow up constantly with phone calls to the store, each time speaking with someone new who would once again give me a different story. Thus far I had kept my cool. Checks had to be distributed to each girl in different amounts that they had overpaid. June came and the dresses were in....the end of the nightmare or so I thought. My mom picked up 5 dresses, another bridesmaid had picked up her own. I later received an email that the remaining dresses were being held on account of a declined card! Why were dresses that were paid for being held, while the one that had a balance due was released?! Why had a card been declined over two months and ago and not one single attempt been made to make either myself, my sister (MOH) or the bridesmaid herself aware of the fact. Now alterations are being held up for girls who have paid for their dresses. The worst part of the story is when I called to speak with the owner I was told that she would not get on the phone with me nor would she call me back. This is the ultimate slap in the face to someone who has brought the business of 8 bridesmaids to her store. The attitude that was received from the store manager was overwhelming. more

A must visit for all brides 8/19/2005

No matter what your budget, you should make the time to stop by The Plumed Serpent while shopping for a wedding gown. While The Plumed Serpent has a rather small selection of gowns, they carry only the highest quality designers and you will get a feel for what a wedding dress should be! The staff at The Plumed Serpent is excellent and very willing to help. Unlike many bridal shops, I didn't feel pressured to put down a deposit immediately. Sadly, with quality comes expense. But a trip will be worth it for the experience alone - this is what wedding dress shopping should be! more
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Owner Message

  • The Plumed Serpent Bridal is a couture bridal boutique that caters to the fashionable bride and her individual needs.  

    We work by appointment so that our consultants can help you find the perfect gown.  Whether looking for the bridal gown of your dreams,bridesmaid dresses you bridal party will love to wear again,or the perfect gown of the mother of the bride/groom,Bar/Bat Mitzvah or guest of the wedding.  

    We have full time couture trained seamstresses who do all work in house to insure that the gown you selected will fit perfectly.

Additional information

  • Hours:

    Mon 10am-5pm ; Tue Closed ; Wed 10am-5pm ; Thu 10am-7pm ; Fri 10am-5pm ; Sat 10am-5pm ; Sun Noon-5pm
  • Payments:

    Master Card, Visa
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