Here is some information that hopefully will help reduce future frustrations. Plato's closet sells their merchandise up to 70% off the mall retail which means our clothes aren't selling any were near what you paid for them and we pay 35% of our retail. If your looking to sell your clothes for close to what you purchased them for then try eBay.
Trends change constantly, therefore clothes that you bought 12 months ago might not be as trendy anymore. We have very specific style guides that we use when looking at clothing. What we buy is also based on what we have in the store. I hear this all the time, ""Why didn't you buy my shirt you have one just like it in the racks?"". The answer to this question is actually quite simple. When that shirt was purchased it was a style we were looking for but now it is no longer relevant. Also we try to buy what is selling well for us. If we know a style isn't selling well we won't buy it, even if its brand new.
The price paid out for the clothing is determined by our computer systems based on used clothing resale. We simply enter the brand and it generates the quote for us.
If your interested in selling clothes to Plato's closet its always a good idea to call or come in and see what's on our displays (displays will have the most current styles on them). Keep in mind that we are looking for clothes that someone who is 13-29 would wear, however we do not buy children's sizes. The clothes must be casual free of holes, rips, stains, and other condition problems. Also clothing must be of current style, usually 12 months or newer from the mall stores.
When we pass on items it is nothing personal so please do not take it that way. We pass on hundreds of clothing items every week due to condition or style, so that we will be able to provide our customers with gently used clothing at a used clothing price.
So there you have some basic information about Plato's closet from someone on the inside.