I am currently an employee of Pinnacle Community Services. I have been assigned to work at the day program, SUMMIT DAY PROGRAM. Where i have witnessed employees physically abuse and neglect mentally challenged clients. There is ridiculously poor management in charge of these people. Lead management personnel that is NOT professional, NOT well-trained, and NOT literate. Anytime members of your upper management CANNOT SPELL or WRITE legibly, shows that priorities are not set correctly. Promotions and advancements are granted to those who are socially compatible with existing managers. NOT appointed by WORK PERFORMANCE. There is an incredibly HIGH TURNOVER of staff, and the social moral between employees is intense an negative.
Employees are constantly harassed, mistreated and threaten with being fired for personal reasons. Management is majority women of color. Who display extreme jealousy and discomfort when other female staff or outside women present themselves. Employees are manipulated by superiors, and are skeptical about reporting the abuse, neglect, and unfair treatment that goes on behind closed doors. Former employees that have chose to report abusive treatment to clients, have been unfairly targeted, and fired.
The company promises new potential clients vocational training, social outings, and fun events. Once enrolled, clients sit inside small rooms and are rarely taken out into society. Non-Verbal clients are physically abused daily, and are subject to illegal restraint tactics used by employees. Clients are being charged high prices for meals cooked by management, and served very small portions. I thaught we were here to enhance the lives of people in need. Instead this company is taking clear advantage of handicapped individuals, and nothing can be done to stop the mistreatment. I feel morally terrible for silently watching the abuse,neglect, harassment, and discrimination taking place. However, I am a single parent, with bills and financial obligations to pay. I cant afford to lose my job or have my name flagged or banned from working in this field.