I bought a bike from pig trail in Rogers Ar, took it in for 1000 mile check up and the mechanic was in a wreck on my bike. Was not his fault. My problem was, why was my bike being tested in bumper to bumper traffic. I was at sonic and saw the accident happened right in front of me. I thought the dealer would do the right thing, total the bike and get me another one. NOT !! After asking the owner why my bike was in a bad 5:00 traffic situation and how was he going to help me get a new one, he got loud and told me i need to shut up and he was going to tell me how it was going down. They wanted to fix a totaled bike and give it back to me. I was told to leave the bike there, that they had plenty of room. When i went to get the bike for another estimate, he charged me 434.00 for storage and estimate fees that i did not ask for. Well 8 weeks later, the bike was totaled, no help from pig trail, and i now have a new one bought from another dealer. I have lost 3500.00 on this deal and will tell this story to every biker i meet, and i have! So far everyone is in shock that pig trail did not help me get a new bike. Think twice before doing business with them.