I do not get an option of the gas company I get to use. In my area, I have to use Piedmont Natural Gas as they manage the natural gas lines to the homes. Even though they almost have a monopoly on the service in our area, they do have good customer service. They will send someone to check your meter if you feel your bill is wrong. We had our heat go out one day and called a repairman, that said the gas had been cut off. Piedmont Gas re-imbursed us for the repairman's visit because it was their fault the gas had been shut off. (They had forgotten to cut it back on when they replaced the meter) I' ve got to use Piedmont, but at least they are nice.