This place could offer me a free meal, and I wouldn't go back.
Waitstaff - almost useless. After sitting for 5-10 minutes (and still no drink orders), I finally had to ask for a high chair for my 14 month old son for the third time before they'd bring it. And it wasn't because they were busy. We were one of 5 tables in the dining section.
Cleanliness - I don't normally harp on restaurants about the appearance, but I nearly walked out as soon as we walked in. It looked like the floors hadn't been properly cleaned in months, and there was garbage all over the dining area.
Food - Some reviews are claiming average, I have to put this below average. You will honestly get a more tasty, satisfying meal at McDonald's or Burger King. My wife's steak was OK, but that's just it, OK. Everything else was downright awful. My 5 year old son, who eats anything, even complained about his burger.
Their slogan is ""You'll never leave hungry,"" and they're right, because you'll leave disgusted.