DO NOT USE! Owner has no customer service skills at all. We had used them for some minor alterations and patches on jeans exclusively with decent results. on one occasion we had a question about a patch that did not hold after only wearing once. We were very polite and so was the employee about correcting it. Then out of the blue the ""owner"" called and told us she did not want our business, we were lying, the patch was not done by them and they would not be fixing it. mind you I am 100% certain they did the work. Not sure what her issues are but I am glad it was only a pair of jeans.