I have had several pictures processed by them and each one has been great! They have even been able to take dark photos that did not look very good and lighten them. The absolute proof that they are good is that last year when I was going to travel out of the country, I needed a new passport. I had one photo taken elsewhere and it was terrible, the color was bad, everything. But I had to bring my daughter for a passport photo too, so we went to the Photo Company. After seeing my daughter's photo, I had them take mine too and I loved it! Is on my passport now!