We brought our one dog to be groomed by Petite Pooch after boarding both of our dogs at their Carrollton location. The boarding went well with no issues, but we can't say that about the grooming.
First, when we dropped the dog off, we asked for it not to be left out to play with other dogs or roam around the property. When we picked the dog up, he was doing just that. Running around, freely.
Then after getting him home, it appeared to be a decent grooming, on the surface, till we started to notice that the grooming was uneven. We found areas like the legs, where they were trimmed, but long strands of hair were left untouched.
Then, after about a day, we then noticed the dog had fleas. Sure this happens with dogs, but in the 4-5 years we've had dogs at our home, we've never had an issue. We can only imagine that either the Petite Pooch location has fleas or the other clients' dogs. Which is why we requested the dog not to be allowed to roam with other dogs.
When we attempted to call and let them know about the issue, all we got was an unsympathetic ""Sorry.""
It's unfortunate that these few issues were treated so coldly and thus we won't return. Sorry.