Most retailers practice a customer's always right approach: listening and making sure they do everything they can to keep the customer happy. If an issue arises, all that's usually necessary is to listen, then apologize for any inconvenience it might have caused the customer with assurance that it will be followed up on. After all, customers don't suffer for opting to shop at a business' competitor, but customers opting to give their business to the competition can cost a business it's business.\r
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Last night I looked up the closest pet supply store I could find (closest isn't the same as close) and found this store listed at 6735 W. 88Th Ave (as it is at the time of this review and with no entry of having moved). I planned my day around making the trip out. Then today, after making the trip, found an empty building with nothing but a piece of notepaper taped to the door with a new address and number inked on it. I called the number and asked why no change had been made online t
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